Privacy Policy

1. Scope of application and data controller
This privacy policy applies to all personal data collected through the website www.arborvitae.pt.
The entity responsible for processing these data is:

Magnólia Fresca, Lda (hereinafter “ARBORVITAE”), with the unique Commercial Registry and legal person number 510 526 594, with registered office in the parish of Alhandra, São João dos Montes e Calhandriz in Vila Franca de Xira, district of Lisbon.

The user must carefully read this privacy policy and freely decide whether to provide their personal data to ARBORVITAE before using the website. The user warrants that they are of legal age and that the data provided are true, accurate, complete and up to date, and is responsible for any non-conformity. If the data provided belong to a third party, the user warrants that they have informed that third party of the conditions set out in this document and obtained their authorisation to provide their data to ARBORVITAE for the stated purposes.

You may contact ARBORVITAE about any matter related to this privacy policy through the following contact points:

• Email: geral@arborvitae.pt
• Website: arborvitae.pt [contacts option]

2. Purposes of processing and legal basis
Personal data collected through this website are intended to enable the following operations according to the user's request:

• Prepare, manage and consult information requests and/or complaints;
• Product orders;
• Request contact related to a service or product;
• Take part in campaigns and competitions within the scope of advantages and benefits.

3. Recipients
The user's personal data may be disclosed to a suitable service provider contracted by ARBORVITAE, which will process the data exclusively for the purposes established by ARBORVITAE and in accordance with the instructions issued by it, strictly complying with the legal rules on personal data protection, information security and other applicable rules, pursuant to a written agreement concluded between the parties.

4. International data transfers
ARBORVITAE will process the user's data entirely within the territory of the European Economic Area (EEA), and therefore does not envisage any international data transfer.

5. Retention period
ARBORVITAE will retain users' personal data for the period necessary to fulfil the purposes for which they were collected, plus the limitation and prescription periods of the rights arising therefrom, unless required by law to keep them for a longer period.

ARBORVITAE may also retain the data beyond those periods for statistical purposes, in which case they must be anonymised.

6. Users' rights
The user has the right to request from ARBORVITAE access to personal data concerning them, as well as their rectification or erasure, and restriction of processing concerning the user, or the right to object to processing, as well as the right to data portability, under the laws governing the processing of personal data.

To exercise the rights referred to above, the user may contact the data controller through the addresses indicated in section 1 of this policy. The user also has the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) if they consider that their rights regarding their personal data have been infringed.

For any question related to this privacy policy, the user may also contact ARBORVITAE (Magnólia Fresca, Lda) at the email address geral@arborvitae.pt